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Elements and Performance Criteria

1. Comply with relevant regulations and legal obligations
   • Sources of information on regulatory requirements and legal obligations relevant to interactive flight or ground crew operations are identified and accessed, in accordance with workplace procedures
   • An understanding of regulatory requirements and legal obligations relevant to interactive flight or ground crew operations is developed and applied to day-to-day work
   • Compliance is maintained with regulatory requirements and legal obligations that bind flight or ground crew in their safety, security and operational tasks
2. Comply with established industrial relations practices and requirements
   • Sources of information on established industrial relations practices and requirements relevant to the aviation industry are identified and accessed in accordance with workplace procedures
   • An understanding of established industrial relations practices and requirements relevant to the aviation industry is developed and applied to day-to-day work in the aviation industry
   • An understanding of employer/employee obligations and responsibilities is developed and applied to day-to-day work in the aviation industry
3. Comply with relevant local laws and regulations
   • Quarantine and customs regulations and other local laws relevant to work activities of individual aviation work roles are correctly identified and appropriate action is taken in day-to-day work to ensure compliance as required
   • Appropriate advice is provided to others on customs and quarantine regulations and other relevant local laws as required
   • Compliance is maintained with relevant local laws and regulations when operating in international or domestic aviation environments

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Regulations and legal obligations must include one or more of the following:

established industrial relations practices and requirements: company or enterprise state or territory legislation commonwealth legislation relevant Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to integrated safety and operational responsibilities related to individual work roles: flight crew cabin crew flight support personnel emergency services personnel ground crew maintenance personnel relevant local laws and regulations.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures applying relevant legislation and workplace procedures communicating effectively with others completing relevant documentation complying with established industrial relations practices and requirements complying with relevant local laws and regulations complying with relevant regulations and legal obligations identifying and correctly using relevant equipment implement contingency plans implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations modifying activities depending on workplace contingencies, situations and environments monitoring and anticipating operational problems, including safety and security hazards and taking appropriate action monitoring work activities in terms of planned schedule operating electronic communications equipment to required reading interpreting and following relevant instructions, regulations, procedures, information and signs reporting and/or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures responding appropriately to cultural differences in the workplace selecting and using required personal protective equipment conforming to industry and WHS/OHS standards working collaboratively with others working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

established industrial relations practices and requirements: company or enterprise state/territory legislation commonwealth legislation relevant Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to integrated safety and operational responsibilities related to the individual’s work role: flight crew cabin crew flight support personnel emergency services personnel ground crew maintenance personnel relevant local laws and regulations: international domestic.

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