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Elements and Performance Criteria

1. Carry out safety procedures
   • Pre-take-off safety and security checks are conducted in accordance with regulatory requirements and workplace procedures
   • Safety demonstrations and checks are conducted in accordance with regulatory requirements and workplace procedures
   • Safety hazards are identified and are reported and/or acted on in accordance with risk management procedures and regulatory requirements
   • Appropriate hazard mitigation strategies are determined and implemented in conjunction with other aircrew members, in accordance with risk management procedures and regulatory requirements
2. Follow flight crew directions
   • Instructions of senior flight crew are followed at all times
   • Individual crew positions are taken during landing and take-off and as directed by flight crew
   • Safety restraints and crew seating are used during landing, take-off and as directed by flight crew instructions, workplace procedures and safety regulations
3. Aid and assist passengers during an inflight emergency
   • Passengers are advised of hazardous conditions and potential emergencies at appropriate times, and related safety and emergency actions to take during flight
   • In an emergency, passengers are advised of the nature of the emergency and the procedures and precautions to be followed
   • Clear communication is established and maintained with passengers
   • Passengers are aided during the emergency in accordance with regulatory requirements, flight crew instructions and workplace procedures
   • Passengers are assisted as required during emergency situations
   • First aid and/or medical attention is applied as required, in conjunction with other crew members during an emergency situation
4. Carry out administrative procedures
   • Workplace administrative procedures related to flight safety are identified and interpreted
   • Administrative procedures related to safety and emergency procedures and incidents are implemented in accordance with workplace and regulatory requirements
   • All required aircraft safety documentation is completed and processed in accordance with workplace requirements

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.
Safety demonstrations for passengers must include use of one or more of the following items:	aircraft intercom and communications equipment defibrillator escape devices emergency lighting equipment first aid kit and equipment fire fighting equipment lifejackets, life rafts, seat cushions oxygen equipment including masks, fixed, portable personal breathing equipment restraint equipment safety demonstration videos safety instruction sheets survival equipment
Types of inflight emergencies must include one or more of the following:	aborted take-off aircraft collision aircraft ditching cabin depressurisation disruptive passenger behaviour emergency landing explosion or fire on aircraft illness or injury amongst of passenger/(s) or crew loss of aircraft power malfunctioning aircraft equipment severe air turbulence smoke/fire in cabin unlawful interference with aviation

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures applying precautions and required action to minimise, control or eliminate identified hazards applying relevant legislation and workplace procedures communicating effectively with others completing relevant documentation identifying and correctly using relevant equipment implementing inflight emergency response procedures for: aborted take-off aircraft collision aircraft ditching cabin depressurisation disruptive passenger behaviour emergency landing explosion or fire on aircraft illness or injury of passenger/s or crew loss of aircraft power malfunctioning aircraft equipment severe air turbulence smoke/fire in cabin unlawful interference with aviation implementing contingency plans implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations modifying activities depending on workplace contingencies, situations and environments monitoring and anticipating operational problems and hazards and taking appropriate action monitoring work activities in terms of planned schedule operating electronic communications equipment to required protocol reading, interpreting and following relevant instructions, regulations, procedures, information and signs reporting and/or rectifying problems, faults and malfunctions promptly, in accordance with workplace procedures responding appropriately to cultural differences in the workplace selecting and using required personal protective equipment conforming to industry and WHS/OHS standards working collaboratively with others working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

aviation operations, and regulatory standards and procedures for maintaining safety requirements during aircraft cabin operations basic knowledge of aviation medicine, the atmosphere and hypoxia cabin features, safety equipment and amenities for various types of aircraft: aircraft intercom and communications equipment defibrillator escape devices emergency lighting equipment first aid kit and equipment firefighting equipment life jackets, life rafts, seat cushions oxygen equipment including masks, fixed, portable personal breathing equipment restraint equipment safety demonstration videos safety instruction sheets survival equipment hazard identification and risk control procedures and related regulatory requirements human factors and non-technical skills: decisionmaking processes principles of effective communication situational awareness threat and error management relevant to own role inflight emergency response procedures for: aborted take-off aircraft collision aircraft ditching cabin depressurisation disruptive/unruly passenger behaviour emergency landing explosion or fire on aircraft illness or injury among passengers or crew loss of aircraft power malfunctioning aircraft equipment severe air turbulence smoke/fire in cabin unlawful interference with aviation principles of passenger and aircraft safety problems that may occur when maintaining safety requirements during aircraft cabin operations and appropriate action that should be taken in each case procedures to be followed during safety demonstrations and emergencies relevant aviation operational administrative procedures relevant customs, quarantine, equal opportunity and anti-discrimination regulations relevant WHS/OHS, hygiene and environmental procedures and regulations relevant sections of regulations pertaining to the integrated safety responsibilities and roles of aircrew risks that exist during aircraft flight and related risk control procedures and precautions.

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