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Elements and Performance Criteria

1. Prepare to manage shifts, crewing and rostering
   • Operational timetables and schedules are identified and are kept updated within roster operations
   • Shifts and schedules are identified for routine and unplanned services to ensure routine and contingency crewing requirements can be met
   • Procedures to identify set workings or work tasks to be performed are identified and implemented
   • Potential operational problems and their impact on crewing needs are identified and contingency plans are developed
2. Establish crew resourcing framework
   • Individual fitness for work requirements are identified and confirmed as appropriate for crewing requirements
   • Fatigue risk management requirements are identified and taken into consideration when establishing shifts and rosters
   • Crew qualifications and regulated competency requirements are identified and systems to monitor their ongoing currency are used
   • Organisational and workplace requirements are identified and strategies to manage them are developed and implemented
3. Manage the development of crew rosters
   • Established regulatory, organisational and workplace requirements are met in developing crew shifts and rosters
   • Strategies that allow sufficient flexibility to allow contingency plans to be implemented are identified, developed and applied
   • Procedures are put in place to ensure rosters are circulated in accordance with organisational policies and procedures
   • Mechanisms are put in place to receive and address feedback from rostered personnel, and to identify and act on acceptable modifications
   • Procedures for documenting and distributing finalised crew rosters to appropriate personnel are established and implemented
4. Monitor crew rosters
   • Crew rostering is reviewed at appropriate times to ensure it meets current and future regulatory and organisational requirements
   • Issues with crew rostering are identified and addressed in accordance with regulatory and organisational requirements
   • Crew rosters are revised and disseminated as required

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures applying precautions and required action to minimise, control or eliminate identified fatigue risk hazards applying relevant legislation and workplace procedures communicating effectively with others completing relevant documentation identifying and correctly using relevant equipment implementing contingency plans implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations modifying activities depending on workplace contingencies, situations and environments monitoring and anticipating operational problems and hazards and taking appropriate action monitoring work activities in terms of planned schedule operating electronic communications equipment to required protocol reading, interpreting and following relevant regulations, instructions, procedures, information and signs reporting and/or rectifying any problems, fault or malfunctions promptly, in accordance with workplace procedures responding appropriately to cultural differences in the workplace selecting and using required personal protective equipment conforming to industry and WHS/OHS standards solving problems associated with managing shifts, crewing and rostering activities using hardware systems to manage crew rosters using software systems to manage crew rosters working collaboratively with others working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for developing crew rosters fatigue risk management policies: hazard identification risk assessments mitigation strategies training and education programs fatigue monitoring continuous monitoring individual workplace procedures and policies for developing crew rosters operations manuals, job specifications and induction documentation problems that may occur when developing crew rosters and appropriate action that can be taken to resolve these problems regulatory and organisational requirements, and aviation/transport safety systems relevant to developing crew rosters relevant legislations and regulations in relation to: conditions of service, award, enterprise bargaining agreement and other industrial arrangements privacy shift crewing and rostering quality assurance procedures WHS/OHS and environmental protection legislation workplace relations and equal employment opportunity policies.

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