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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Take notes
  2. Transcribe notes
  3. Edit and revise text

Required Skills

Required skills

communication skills to clarify requirements of documents

literacy skills to

read and understand organisational procedures

produce a range of documents

proofread and edit work for accuracy against original

problemsolving skills to address inconsistencies or errors in text

memory retention skills to accurately capture information

Required knowledge

formatting styles and their effect on formatting readability and appearance of documents

key provisions of relevant legislation from all forms of government standards and codes that may affect aspects of business operations such as

antidiscrimination legislation

ethical principles

codes of practice

privacy laws

occupational health and safety

organisational requirements for ergonomics work periods and breaks and conservation techniques

organisational style guide

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

producing accurate documents from notes that meet the requirements of the authorspeaker

using a range of note taking techniques and methods

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

access to examples of audio sources for transcription and note taking

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of authenticated documents from the workplace or training environment

demonstration of techniques

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBWRTA Write simple documents

BSBWRT301A Write simple documents

other general administration units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose may include:

agendas

formal or informal letters

meeting notes

memos

reports

Requirements may include:

summary motions plus meeting summary i.e. minutes

summary record of meetings

summary of verbal instructions

Recording notes with the required degree of accuracy may include:

capturing intended meaning of dictation

complete record

Appropriate sources may include:

at meetings

by telephone

dictation

for multiple speakers

from audio-tapes

from printed matter

in person

those taken

via teleconference

via videoconference

Self-checking notes may include:

checking correlation between source and notes

clarifying names, addresses and specific spelling with information on file

inserting punctuation

reading over notes for meaning

Producing text from notes to the required degree of accuracy may include:

correct grammar

correct spelling

correct use of technical vocabulary

intended meaning

Designated time lines for production of text may include:

organisational time line e.g. agenda or minutes of meeting

time line agreed with supervisor or person requiring text

Self-checking final text may include:

checking grammar

checking intended meaning

checking spelling

Organisational and task requirements may include:

author/speaker instructions

number of copies

organisational format