Required skills

communication skills to clarify intended meaning to predict words from context and to interpret intonation and stress

listening skills to identify different speakers from their voices

literacy skills to

read and understand organisational procedures

produce a range of documents

proofread and edit work for accuracy against original

Required knowledge

key provisions of relevant legislation from all forms of government standards and codes that may affect aspects of business operations such as

antidiscrimination legislation

ethical principles

codes of practice

privacy laws

occupational health and safety

formats and styles of workplace documents

organisational policy and procedures requirements

types of audio transcriptions

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

producing accurate final documents transcribed from audio sources

Context of and specific resources for assessment

Assessment must ensure

access to office equipment and resources such as

workplace reference materials such as style guides

audio source equipment such as hand held devices tape recorders and audiotapes dictaphone equipment

computer equipment including word processing software

dictionary

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of authenticated documents from the workplace or training environment

demonstration of techniques

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBWRTA Write simple documents

BSBWRT301A Write simple documents

other administration units

Purpose and requirements of the text may include:

Audio transcription may include:

Required accuracy may include:

Designated time lines may include:

Self-checking may include:

Organisational and task requirements may include: