Elements and Performance Criteria
- Establish documentation standards
- Identify organisational and legislative requirements for information entry, storage, output, and quality of document design and production
- Evaluate organisation’s present and future information technology capability in terms of its impact on document design and production
- Identify types of documents used and required by organisation
- Establish documentation standards and design tasks for organisational documents in accordance with information, budget and technology requirements
- Manage template design and development
- Ensure standard formats and templates suit the purpose, audience and information requirements of each document
- Ensure document templates enhance readability and appearance, and meet organisational requirements for style and layout
- Test templates, obtain organisational and user feedback, and make amendments as necessary to ensure maximum efficiency and quality of presentation
- Develop standard text for documents
- Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production
- Match requirements of each document with software functions to allow efficient production of documents
- Test macros to ensure they meet the requirements of each document in accordance with documentation standards
- Develop and implement strategies to ensure the use of standard documentation
- Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users
- Develop and implement training on the use of standard templates and macros and adjust the content and level of detail to suit user needs
- Produce, circulate, name and store master files and print copies of templates and macros in accordance with organisational requirements
- Develop and implement strategies for maintenance and continuous improvement of standard documentation