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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Lead by example
   • Identify qualities of effective community leaders
   • Analyse own leadership style and performance
   • Use knowledge and skills to communicate effectively and demonstrate respect for community values
   • Identify changes that may affect the organisation and the community and discuss their implications
   • Implement change in a culturally-sensitive way
   • Identify how personal actions can impact others
2. Access information about the community
   • Gather and analyse information on social, cultural and economic needs of all sections of the community
   • Follow protocols for information sharing
3. Encourage others to participate in the organisation’s activities
   • Encourage involvement of members of the community in the governance of the organisation
   • Encourage active community participation in the organisation
   • Promote a team and community approach relating to the activities of the organisation
4. Determine the big picture on community issues
   • Form opinions after researching background to community issues
   • Consider and discuss regional and national issues relating to Aboriginal and Torres Strait Islander people and the wider community
   • Consult Elders, traditional owners, government departments and others regarding community issues
5. Provide directions and make decisions
   • Identify and document options to address community and organisational issues
   • Present options for community discussion
   • Consider and evaluate other points of view when making clear, rational decisions reflecting community wishes
   • Promote consensus where there is difference of opinion
   • Inform Elders, traditional owners and others about how and why decisions are made
   • Implement and follow decisions made by the board
6. Negotiate with others to promote community interests
   • Give priority to community interests in dealing with government, business and other organisations
   • Represent the views of the board to others
   • Negotiate and document outcomes that represent the best possible solutions for the community at the time
7. See both sides of community issues
   • Analyse points of view expressed on an issue in terms of their impact on the community and the organisation
   • Include Aboriginal and Torres Strait Islander and non-Aboriginal and Torres Strait Islander points of view when making decisions
   • Support decisions that promote the long-term wellbeing of the whole community
8. Encourage others to participate in the organisation’s activities
   • Encourage involvement of members of the community in the governance of the organisation
   • Encourage active community participation in the organisation
   • Promote a team and community approach relating to the activities of the organisation