Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Required Skills
Evidence Required
Knowledge of organisational requirements for simple documents and
At this level the learner must demonstrate knowledge by recall in a narrow range of areas
Organisational benchmarks for keyboarding
Ergonomic requirements for using keyboards
Basic touch typing techniques and strategies
Problem solving skills to solve routine problems in the workplace while under direct supervision
Collecting analyse and organise information Level to identify workplace information
Communicating ideas and information Level to ascertain workplace requirements
Planning and organising activities Level to plan own work
Working with teams and others Level in completing scheduled tasks
Using mathematical ideas and techniques Level not applicable to this unit
Solving problems Level to complete tasks
Using technology Level to aid skill development
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies
Knowledge of organisational requirements for simple documents and
At this level the learner must demonstrate knowledge by recall in a narrow range of areas
Organisational benchmarks for keyboarding
Ergonomic requirements for using keyboards
Basic touch typing techniques and strategies
Problem solving skills to solve routine problems in the workplace while under direct supervision
Collecting analyse and organise information Level to identify workplace information
Communicating ideas and information Level to ascertain workplace requirements
Planning and organising activities Level to plan own work
Working with teams and others Level in completing scheduled tasks
Using mathematical ideas and techniques Level not applicable to this unit
Solving problems Level to complete tasks
Using technology Level to aid skill development
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies
Range Statement
Legislation, codes and national standards relevant to the workplace which may include:
award and enterprise agreements and relevant industrial instruments relevant legislation from all levels of government which affect business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations, anti-discrimination and diversity relevant industry codes of practiceErgonomic requirements may include:workstation height and layout chair height, seat and back adjustment footrest screen position keyboard and mouse position document holder posture avoiding radiation from computer screens lighting noise minimisationWork organisation may include:mix of repetitive and other activities rest periods exercise breaks VDU eye testingKeyboard skills may relate to:alpha or numeric keyboard functions word processing, spreadsheets or data entryTouch typing technique may vary according to:workplace requirements level of competency of operatorExpectations of speed and accuracy must be:consistent with degree of experience of the operator relevant to the level of responsibilityLegislation, codes and national standards relevant to the workplace which may include: award and enterprise agreements and relevant industrial instruments relevant legislation from all levels of government which affect business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations, anti-discrimination and diversity relevant industry codes of practiceErgonomic requirements may include:workstation height and layout chair height, seat and back adjustment footrest screen position keyboard and mouse position document holder posture avoiding radiation from computer screens lighting noise minimisationWork organisation may include:mix of repetitive and other activities rest periods exercise breaks VDU eye testingKeyboard skills may relate to:alpha or numeric keyboard functions word processing, spreadsheets or data entryTouch typing technique may vary according to:workplace requirements level of competency of operatorExpectations of speed and accuracy must be:consistent with degree of experience of the operator relevant to the level of responsibility