Elements and Performance Criteria
- Clarify ideas to improve work practices
- Advise on innovative work practices
- Advice is clear and consistent with organisational requirements
- Advice provided is realistic and relevant within context of current work practices and objectives
- Recommendations are provided on required resources, timelines and roles and responsibilities for successful implementation of change
- Information about risk factors is used to identify potential constraints
- Feedback on innovations is obtained from designated individuals and groups
- Support implementation of new work practices
- Work schedules are adjusted to incorporate necessary modifications to existing work patterns and routines
- Business technology is used to manage and provide access to information on progress towards objectives of change
- Mentoring and coaching is provided to support individuals and groups in the introduction of change
- Consultation is undertaken with individuals and teams to promote participation in change
- Advice is provided on the impact of change in a manner accessible to designated personnel