Elements and Performance Criteria
- Determine applicable compliance requirements
- Obtain and interpret information on current compliance requirements applicable to the organisation
- Review each compliance requirement in terms of the relevant internal and external authorities, the risks involved, ways of ensuring compliance, the penalties for a breach of compliance, and the areas and operations of the organisation most affected
- Identify and select an appropriate compliance program/management system
- Investigate each area of applicable compliance to determine available options for a compliance program/management system that would be consistent with relevant Australian and International standards
- Review and compare the options for a suitable compliance program/management system and its various components on the basis of established criteria
- Select an appropriate compliance program/management system for implementation
- Plan required compliance program/management system
- Determine and document components for the proposed compliance program/management system
- Determine personnel requirements for the operation of the compliance program/management system and assign or recruit appropriate staff
- Identify training requirements for the implementation of the proposed compliance program/management system and select suitable training options
- Identify and document management information systems requirements for effective and efficient operation of the compliance program/management system
- Select a complaints management system suitable for the organisation and its compliance responsibilities
- Determine a strategy for developing a compliance management culture in collaboration with relevant internal and external personnel
- Identify and document suitable processes and procedures for identifying and managing breaches in compliance requirements
- Determine reporting requirements in the various areas of compliance and develop suitable processes and procedures to meet these requirements
- Ensure identified resources including human resources required for developing, implementing, reviewing and maintaining the proposed compliance program/management system are budgeted and assigned
- Document required compliance program/management system
- Document the specifications for the various components of the proposed compliance program/management system in accordance with organisational procedures and any relevant statutory requirements
- Document an action schedule for implementing, reviewing and maintaining the planned compliance program/management system and disseminate to relevant internal and external personnel
- Seek approval from appropriate internal and external personnel or authorities prior to establishing the proposed compliance program/management system
- Establish the planned compliance program/management system
- Appoint and train assigned managers and operations personnel if required, before they assume their compliance management responsibilities
- Establish the components of the compliance program/management system in collaboration with assigned staff
- Monitor operation of the compliance program/management system in collaboration with assigned staff as per the approved plan
- Conduct periodic reviews of the compliance program/management system in collaboration with assigned staff as per the approved plan
- Prepare reports on the operation and review of the compliance program/management system in accordance with established procedures and any statutory or other compliance obligations