Elements and Performance Criteria
- Plan oversight of multicentre
- Design multicentre service
- Develop and use strategies to monitor progress in achieving product and service targets and standards
- Develop and use strategies to obtain customer feedback to improve provision of products and services
- Develop, procure and use resources to provide high-quality products and services to customers
- Develop strategies to overcome problems and to adapt customer services, products and service delivery in consultation with appropriate individuals and groups
- Record plans according to organisation’s systems and processes
- Implement plans to establish multicentre