Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

high level research and analytical skills to review business needs and to determine how diversity approaches apply

interpersonal skills to consult and negotiate with people at all levels and to present ideas for change and foster support for them

planning and organising skills to implement and monitor diversity policy

Required knowledge

business operations including

familiarity with structure roles and responsibilities

business plans and strategic direction

issues that can be linked to diversity

diversity within the community and business environment

cultures

beliefs

traditions and practices

equal opportunity theory

productive diversity contemporary theory about diversity and its potential contribution to business advantage

legislation codes of practice and national standards for example

Commonwealth Human Rights and Equal Opportunity Act

Commonwealth Racial Discrimination Acts

Commonwealth Sex Discrimination Act

Commonwealth Disability Discrimination Act

relevant stateterritory legislation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

development of a comprehensive diversity policy with details of an implementation strategy and how it will be monitored and reviewed OR

critical analysis of an existing diversity policy with an evaluation of its effectiveness and recommendations for improvement

knowledge of relevant legislation codes of practice and national standards

Context of and specific resources for assessment

Assessment must ensure

access to workplace documents and data

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written reports evaluating the effectiveness of diversity policies and their implementation

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations

review of action plans to support diversity policy implementation

review of documentation promoting the policy across the organisation

evaluation of recommendations for policy changes

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the BSB Advanced Diploma of Management

other units from the BSB60407 Advanced Diploma of Management.

Information may include:

Diversity includes differences in:

Business objectives may include:

Key stakeholders may include:

Diversity policy may include:

Action plans may include:

Communication channels may include: