1. Investigate e business opportunities
   • Undertake a competitive analysis to determine the likely impact new capabilities will have on industry sectors and competitors
   • Complete and assess value chain analysis to identify processes and relationships that may benefit from the adoption of ebusiness solutions
   • Identify threats and opportunities to ebusiness implementation and evaluate potential contributions to the business
   • Conduct resource analysis to identify cost and revenue implications in developing opportunities
   • Identify and evaluate legal and ethical issues relating to ebusiness opportunities
2. Evaluate e business models
   • Identify and analyse business-to-business, business-to-consumer, intra-organisational ebusiness applications and ebusiness models
   • Rank compatible ebusiness models in terms of their strengths and weaknesses, considering resourcing, technical and security requirements of each
   • Assess cost implications of implementation of ebusiness models
   • Determine an ebusiness model most appropriate in relation to business plan
3. Design an e business
   • Formulate purpose, objectives and values for the ebusiness
   • Identify target market, and value chain structure in accordance with chosen ebusiness model
   • Identify and obtain technical needs and expertise required to implement ebusiness model
   • Investigate and develop plan to address culture change issues to manage transition to an ebusiness
4. Implement an e business strategy
   • Develop policies and guidelines to support customers, supply chain and staff to ensure successful implementation
   • Monitor performance of business goals and adjust policies and procedures to respond to changing needs of customers, staff and supply chain
   • Review ebusiness systems and models, seeking feedback from users and personnel responsible for ebusiness implementation
   • Incorporate evaluation results and feedback to improve future ebusiness strategies

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.