Required skills

analytical and problemsolving skills to assess information and apply to identified business needs

communication skills to collaborate with technical experts and other staff

literacy skills to identify and interpret market and product information

Required knowledge

features of a range of software and hardware systems

key provisions of relevant legislation from all forms of government that may affect aspects of business operations such as

antidiscrimination legislation

ethical principles

codes of practice

privacy laws

copyright

occupational health and safety

organisational policies and procedures relating to the systems products andor service being worked with

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

documented processes and procedures for implementation of an ebusiness solution

development of monitoring strategy

knowledge of relevant legislation

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and networked computers

documentation relating to policies procedures and training developed

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of authenticated documents from the workplace or training environment

demonstration of techniques in a workplace or simulated environment

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBEBUA Investigate and design ebusiness solutions

BSBEBU501A Investigate and design e-business solutions

other information and communications technology units

Organisational requirements may include:

Security issues may include:

E-business solutions may include:

Other business requirements may include:

Security procedures and protocols may include: