Required skills

analysis and evaluation of information such as rsums letters references interviews and aptitude tests against job selection criteria

communication and interpersonal skills to counsel candidates about available suitable or possible work opportunities and skill development options

communication skills to listen to candidates and clients to provide advice and present solutions and to write clear accurate position descriptions

information management skills to check information for detail and accuracy

interpersonal skills to establish and maintain relationships with candidates and clients

organisational and time management skills to work quickly and effectively

Required knowledge

key provisions of relevant legislation from all forms of government that affects business operations codes of practice and national standards such as

disability discrimination

equal employment opportunity EEO

freedom of information

industrial relations

occupational health and safety OHS

privacy

racial discrimination

range of organisational products and services

range of recruitment sourcing methods strategies and techniques

range of workforce planning and performance management systems

techniques to assess the competency of individuals

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

advice provided to clients about recruitment strategy to client

job specifications and selection plandeveloped

records of assessment and selection of candidates for a specific position

records of recommendations for candidates best suited to the position

knowledge of relevant legislation

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

access to workplace documentation

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written recruitment strategies job specifications selection plans and recommendations made to clients

observation of assessments conducted on candidates

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

oral or written questioning

review of testimony from team members colleagues supervisors managers clients or candidates

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other human resources units

Clients may include:

Performance management may include:

Recruitment strategy may include:

Performance indicators may include:

Assessments and profiling may include:

Performance gaps may include:

Specifications may include:

Media may include:

Strategies may include: