Elements and Performance Criteria
- Model high standards of management performance and behaviour
- Management performance and behaviour meets the organisation's requirements
- Management performance and behaviour serves as a positive role model for others
- Performance plans are developed and implemented in accordance with the organisation's goals and objectives
- Key performance indicators are established and used to meet the organisation's goals and objectives
- Enhance the organisation's image
- Influence individuals and teams positively
- Make informed decisions
- Information relevant to the issue(s) under consideration is gathered and organised
- Individuals/teams participate actively in the decision making processes
- Options are examined and their associated risks assessed to determine preferred course(s) of action
- Decisions are timely and communicated clearly to individuals/teams
- Plans to implement decisions are prepared and agreed by relevant individuals/teams
- Feedback processes are used effectively to monitor the implementation and impact of decisions