Elements and Performance Criteria
- Manage performance of individuals in teams
- Performance management systems/plans are developed and/or implemented in consultation with relevant personnel in accordance with documented processes, timelines and legal requirements, particularly OHS regulations
- Work and resources required by the operational plan are allocated in consultation with relevant personnel
- Strategies including mentoring and coaching are developed to ensure that team members are actively encouraged and supported in assessing their own competence, identifying their own learning needs and identifying a range of learning opportunities
- Address performance related issues
- Systems are established to ensure that the efforts of team members are monitored and that formal and informal feedback is provided in a constructive manner
- Performance above expectations is identified and reinforced through recognition and continuous feedback
- Performance below expectations is identified and a development plan for improved performance is negotiated, agreed on and documented in accordance with organisational and legal requirements
- Action plans for improving performance are established, monitored, documented and reported in accordance with organisational and legal requirements
- Address issues and problems of individuals in teams
- Potential and current issues and problems arising within the work team are identified and acted on in accordance with organisation policies and legal requirements and, as appropriate, in consultation with concerned parties
- Advice, support and expertise is sought from specialised human resource services as required, to resolve issues and problems
- Issues and problems that impact on individual team members are followed through and resolved with concerned individuals/parties
- Build support and commitment within the work team
- Management performance and behaviour meets the organisation's requirements, provides leadership and serves as a positive role model for others
- Personal performance supports organisation policies, codes of conduct and values and contributes to the development of an organisation which has integrity and credibility
- Own performance is monitored and adjusted to ensure it aligns with key performance indicators and organisational goals
- Team members are treated in a fair and equal manner and individual differences and abilities are identified and accommodated
- Effective communication channels and processes with management and between relevant stakeholders are developed and maintained
- Review and evaluate management of individuals within the work team
- Data and information on the effectiveness of performance management systems/plans for individuals within the work team are collected, analysed, reported and evaluated to aid future planning
- Advice and recommendations for performance management systems/plans for individuals within the work team are provided to management
- Improvements and changes agreed with individual team members are implemented and monitored in line with objectives of the work team and the organisation