Elements and Performance Criteria
- Clarify requirements for working within a franchise
- Determine role and responsibilities as an employee
- Clarify role and responsibilities with supervisor, line manager and/or owner, as appropriate
- Evaluate own skills to determine training needs to meet role and responsibilities
- Seek assistance from supervisor/line manager/owner to evaluate training needs
- Request and negotiate any reasonable adjustments to meet these identified needs
- Clarify own contribution to meeting compliance requirements
- Consult with supervisor/line manager/owner to determine compliance requirements falling within own role and responsibilities
- Determine work plan and ensure scheduled actions to meet compliance requirements are included in this plan
- Undertake required audits, checks and associated tasks as per schedule
- Seek advice as required to resolve difficulties arising in performing scheduled tasks
- Accurately complete workplace records involved in meeting compliance requirements in a timely manner
- Review own contribution to franchise operations
- Seek feedback from others to confirm own role and responsibilities are being met
- Review own work to ensure required tasks are undertaken as per schedules and work plans
- Identify and discuss with supervisor/line manager/owner any improvements in own work practices and those of others within the franchise
- Provide assistance when requested by others within the franchise to meet their assigned roles and responsibilities