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Elements and Performance Criteria

1. Identify business of the organisation
   • . Ensure the history of the organisation is known and understood
   • . List and explain the core functions of the organisation
   • . Explain the relationship between the organisation, stakeholders and other organisations/entities
2. Monitor operations
   • . Identify and document outcomes for each operational area
   • . Use information provided to review effectiveness and efficiency of operations
   • . Suggest changes to operations if necessary
3. Follow legal requirements when carrying out board duties
   • . List and describe relevant provisions of the legislation under which the organisation operates
   • . Adhere to relevant aspects of Corporations Law
   • . Adhere to the constitution of the organisation
   • . List and comply with workplace responsibilities
   • . Comply with the terms and conditions of funding agreements
4. Monitor trends and changes in community
   • . Attend community meetings, speaking on behalf of the board as required and delegated
   • . Maintain information and awareness of key stakeholders and political issues
   • . Ensure the board is informed of identified community and stakeholder needs
   • . Review policies with changing community needs, and incorporate into operations as required
5. Receive and act on community and stakeholder feedback
   • . Receive and document feedback from the community and stakeholders about services
   • . Evaluate feedback
   • . Deal with feedback in accordance with policies and procedures, and in consultation with management
   • . Document and support decisions of management