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Elements and Performance Criteria

1. Research human resources functions
   • Clarify human resources issues for review and document scope of review
   • Identify local, state/territory, national and international human resources networks for human resources professionals
   • Identify information sources for human resources data and information
   • Select a research strategy suitable to the topic
   • Consult with relevant personnel
   • Undertake research
   • Review research findings
2. Review policy and procedures frameworks
   • Locate policies and procedures relevant to the research topic
   • Analyse strengths and weaknesses of policies and procedures
   • Consider legislation, regulations and standards that apply to the policies and procedures and the research topic
3. Apply ethical framework
   • Review ethical requirements associated with the human resources function under review
   • Consider ethical obligations of human resources personnel working in the area under review
   • Document behaviours associated with working ethically in the area under review
4. Report on research outcomes
   • Collate, analyse and document key findings of the review
   • Write report on outcomes of research
   • Develop recommendations for future activity

Required Skills

Required skills

judgement and decision making skills to review ethical and policy frameworks and to recommend suggested improvements literacy skills to research an issue and to write a clear and legible report which documents key issues coherently

Required knowledge

human resources functions and policy frameworks legal and compliance requirements for working in human resources roles and responsibilities of human resources practitioners

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the following is essential research report which reviews human resources functions and evidences understanding of the requirement for good policy and ethical approaches knowledge of legal and compliance requirements for working in human resources
Context of and specific resources for assessment	Assessment must ensure examples of human resources policies and files on performance feedback disputes and grievances workers compensation and leave applications
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit assessment of written report on outcomes of research direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate observation of presentations on human resources functions being reviewed oral or written questioning to assess knowledge of human resources functions being reviewed and policy frameworks evaluation of research undertaken review of documentation analysing the strengths and weaknesses of policies and procedures review of documentation of behaviours associated with working ethically in the area under review
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example other units from the Certificate IV in Human Resources

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Human resources issues may include:	change management employee assistance programs human resources information systems (HRIS) industrial relations learning and development occupational health and safety (OHS) performance management rehabilitation and return to work schemes remuneration selection and recruitment succession planning
Research strategies may involve:	interviews literature searches of print and online resources statistical analysis surveys websites
Relevant personnel may include:	experienced human resources practitioners training and development staff managers and team leaders industry experts or spokespersons
Ethical requirements may include:	addressing improper behaviour application of company values Code of Conduct confidentiality principles such as fairness, respect, impartiality and integrity reporting processes

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