Elements and Performance Criteria
- Develop and maintain knowledge of Australian education system and sectors
- Identify and apply knowledge of Australian education system and its sectors
- Identify potential student pathways between different sectors
- Identify types of programs and qualifications available in different sectors
- Apply knowledge of educational programs and services offered in a specific educational organisation
- Determine relationship of educational support job roles to structure and functions of a specific organisation, and to related job roles in the organisation
- Apply knowledge of educational terminology and acronyms used in a specific education sector
- Perform education job role tasks effectively
- Identify and carry out educational support job roles and responsibilities
- Apply values of the organisation
- Identify and follow organisational work procedures, protocols and other guidelines
- Comply with legislative and regulatory compliance requirements and related organisational policies and procedures
- Improve own performance and career opportunities by identifying and participating in learning and development activities related to identified needs
- Work effectively with diversity in an educational context
- Apply an awareness of culture as a factor affecting behaviour of students, clients and colleagues
- Conduct all workrelated activities respecting diversity of culture and ability of students, clients and colleagues
- Communicate effectively and respectfully with students, clients and colleagues from diverse cultures and with diverse abilities
- Practise inclusivity in an educational context