Required skills

communication skills to liaise with other team members to discuss a range of ideas and to be open to different opinions

comprehension skills to review and interpret information from a wide range of sources

organisational skills to articulate practical processes and actions for change

problemsolving skills to identify and anticipate problems at a practical operational level and to develop possible solutions

Required knowledge

role and impact of innovation in the workplace at a practical operational level and the bigger picture for innovation in the relevant work or community context

role of individuals in suggesting and making improvements and the importance of proactive involvement

positive impacts and the challenges of change and innovation

types of changes that can occur as a result of effective individual participation

typical reasons why suggested improvements or innovations may not be implemented including operational and management constraints

ways in which improvements and change can be suggested to maximise likelihood of support

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

generation of practical ideas in response to a specific workplace situation

effective and open interaction with others to discuss and develop ideas

knowledge and understanding of the role of individuals in contributing to workplace innovation

Context of and specific resources for assessment

Assessment must ensure

interaction with others to reflect the collaborative nature of the improvementinnovation process

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

direct observation of the candidate participating in brainstorming discussions and other collaborative activities to develop ideas

evaluation of candidates ability to generate ideas to address a range of practical operational situations

evaluation of feedback from other people involved in the collaborative process about the candidates communication approaches and abilities

oral or written questioning to assess knowledge of the role of innovation the role of individuals in the innovation process and the types of techniques that can be used

Guidance information for assessment

Innovation does not occur in isolation Holistic assessment with other units relevant to the industry sector workplace and job role is highly recommended

Own role may relate to:

Opportunities for improvement may relate to:

Information which may be relevant to ideas may include:

People who could provide input may include those who might:

Best way of approaching people may be influenced by:

Feedback could be gained in a range of ways and may include:

Options and possible variations development may occur by:

Issues and practical processes may relate to: