Elements and Performance Criteria
- Manage establishment of a workgroup network
- Determine current and anticipated future network requirements with nominated person in accordance with organisational policy and budgetary constraints
- Ensure selected network is compatible with current organisational software, hardware and work practices
- Obtain and install equipment in accordance with organisational requirements and manufacturers’ instructions
- Install software in accordance with organisational requirements and the manufacturers’ instructions
- Ensure establishment of network promotes efficiency and access for users
- Manage maintenance of a workgroup network
- Establish and maintain records to ensure control and security of hardware and software stock, in accordance with organisational policy and procedures
- Respond to network problems and rectify minor faults in accordance with organisational requirements
- Report major problems and consult computer experts in accordance with organisational policy and procedures
- File and store software in accordance with organisational procedures
- Recommend improvements for the network to appropriate personnel
- Assist and train network users