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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to produce documents
   • Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are met
   • Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
   • Identify organisational and task requirements for document layout and design
2. Produce documents
   • Format document using appropriate software functions to adjust page layout to meet information requirements, in accordance with organisational style and presentation requirements
   • Use system features to identify and manipulate screen display options and controls
   • Use manuals, user documentation and online help to overcome problems with document presentation and production
3. Finalise documents
   • Ensure final document is previewed, checked, adjusted and printed in accordance with organisational and task requirements
   • Ensure document is prepared within designated timelines and organisational requirements
   • Name and store document in accordance with organisational requirements and exit application without information loss/damage

Performance Evidence

Evidence of the ability to:

produce documents following correct ergonomic, conservation requirements and organisational policies and procedures

adhere to organisational style manual when formatting documents

refer to help function and user documentation to rectify document problems

use system features

follow designated timelines when preparing documents.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify basic formatting styles and their effect on formatting, readability and appearance of documents

describe purpose, use and function of word processing software

outline organisational requirements for ergonomics, work periods and breaks, and conservation techniques

describe what is contained in an organisational style guide.

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