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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare to produce word processed documents
  2. Design word processed documents
  3. Add tables and other data
  4. Produce text documents

Required Skills

Required skills

communication skills to clarify requirements of documents

editing and proofreading skills to check own work for accuracy against original

keyboarding skills to enter text and numerical data

literacy skills to read and understand the organisations procedures and to use models to produce a range of documents

problemsolving skills to use processes flexibly and interchangeably

Required knowledge

formatting styles and their impact on formatting readability and appearance of documents

organisational requirements for ergonomics work periods and breaks and conservation techniques

organisational style guide

purposes uses and functions of word processing software

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

applying document design principles

knowledge of organisations style guide

production of a minimum of three text documents using advanced software functions

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

access to examples of text documents and style guides

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

oral or written questioning to assess knowledge of word processing software functions

review of text documents

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBWRTA Write simple documents

BSBWRT301A Write simple documents

general administration units

other IT use units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Ergonomic requirements may include:

avoiding radiation from computer screens

chair height, seat and back adjustment

document holder

footrest

keyboard and mouse position

lighting

noise minimisation

posture

screen position

workstation height and layout

Work organisation requirements may include:

exercise breaks

mix of repetitive and other activities

rest periods

Energy and resource conservation requirements may include:

double-sided paper use

recycling used and shredded paper

re-using paper for rough drafts (observing confidentiality requirements)

using power-save options for equipment

Documents may include:

brochures

calendars

faxes

flyers

forms

mail merge documents, including labels

memos

multi-page letters

promotional material

reports

schedules

tables

Organisational requirements may include:

company colour scheme

company logo

consistent corporate image

content restrictions

established guidelines and procedures for document production

house styles

observing copyright legislation

organisation name, time, date, document title, filename, etc. in header/footer

templates

Design may include:

balance

diversity

relative positioning of graphics and headings

simplicity

text flow

typography

Structure and layout may include:

boxes

colour

columns

drawing

graphics

headings

letter and memo conventions

page layout

photographs

typeface

white space

Automatic functions may include:

auto correct

auto date

auto format

auto text

default settings

headers and footers

page numbering

styles

table headings

Consistency of design and layout may include:

annotated references

borders

bullet/number lists

captions

consistency with other business documents

footnotes/endnotes

indentations

page numbers

spacings

typeface styles and point size

Data may include:

clip art

data from other software applications

digital photographs

files

graphics

quotes

references

scanned photographs and logos

tables, graphs and charts

Advanced software functions may include:

alternate headers and footers

drawing tools

graphics tools

importing data/objects/pictures

mail merge

newspaper columns

sections

sort

styles

tables

templates

Printing may include:

print merge

print to file

with comments

with drawing objects

with field codes

with hidden text

Naming and storing documents may include:

authorised access

file names according to organisational procedure e.g. numbers rather than names

file names which are easily identifiable in relation to the content

file/directory names which identify the operator, author, section, date

filing locations

organisational policy for backing up files, storage in folders/sub-folders

organisational policy for filing hard copies of documents

security/password protection

storage on hard/floppy disk drives, CD-ROM, tape back-up

Designated time lines may include:

organisational time line e.g. deadline requirements

time line agreed with internal/external client

time line agreed with supervisor/person requiring document