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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Model high standards of performance
   • 1.1 Ensure personal performance is consistent with the organisation's goals and objectives
   • Ensure work goals and plans reflect individual responsibilities in accordance with organisational and legal requirements
2. Determine personal development needs
   • Assess personal skills and knowledge against relevant benchmarks to determine development needs and priorities
   • Identify changes in professional practices and codes of conduct
   • Use feedback from colleagues and clients to identify personal learning needs and areas of professional development
   • Identify future career options
   • Update and document personal learning needs
   • Discuss personal development needs with relevant personnel for inclusion in professional development plan
3. Participate in professional development activities
   • Select development opportunities suitable to personal learning styles to support continuous learning and maintain currency of professional practice
   • Participate in professional networks to support continuous learning and to maintain professional practice
   • Use technology to maintain regular communication with relevant networks, organisations and individuals
4. Reflect on and evaluate professional practice
   • Research developments and trends impacting professional practice and integrate into work performance
   • Use feedback from colleagues, supervisors, staff and clients to identify and introduce improvements in work performance
   • Identify innovative and responsive approaches for improving professional practice using continuous improvement techniques and processes
   • Track progress through a personal portfolio or other mechanism
   • Manage records, reports and recommendations for improvement