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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Provide leadership to learning strategy formation
  2. Design and develop organisational learning strategy
  3. Implement organisational learning strategy
  4. Review organisational learning and development
  5. Improve organisational learning strategy formation

Required Skills

Required skills

communication and teamwork skills to

communicate ideas policies and procedures of an organisation

encourage participation across all levels of personnel and clients

seek opinions and elicit feedback from a range of stakeholders

planning and organising skills to

develop implement and review organisational learning strategy

establish rules and procedures to ensure the effective implementation of organisational learning strategy

allocate and assess performance of resources relating to organisational learning strategy

problemsolving initiative and enterprise skills to

complete research and analyse findings

research and analyse organisational learning theory and procedures

strategically evaluate outcomes of an organisational learning strategy

design and create systems and processes to support learning

selfmanagement and learning skills to

evaluate personal effectiveness and professional competence

lead the way in occupational health and safety OHS practice ethical standards legislative requirements and corporate governance

Required knowledge

authoritative responsibilities and parameters within the organisation

consultation and communication processes to support and encourage organisational input into polices and procedures development processes

contemporary approaches to assessment instrument and strategy design

contemporary organisational learning strategy design and development

continuous improvement processes associated with organisational learning strategy

implementation processes and their impact on an organisation

locations types and sources of relevant organisational documentation

organisational evaluation strategies

organisational learning theory

quality management compliance requirements as it relates to organisational learning

range of international elearning compliance regimes

relevant authority compliance requirements and obligations for example under the Australian Quality Training Framework AQTF Standards for Registered Training Organisations where applicable

relevant policy legislation codes of practice and national standards including commonwealth and stateterritory legislation as it relates to the job role

technology and systems requirements to support an organisational learning strategy

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

demonstrated capacity to research and evaluate models and approaches to organisational learning

developing consultation and communication processes to support and encourage personnel input into design implementation and review of organisational learning strategy

initiating and implementing learning program partnerships in line with relevant regulatory employment and organisational requirements

sourcing and if required modifying learning resources or assessment tools to meet the requirements of organisational learning strategies

knowledge of relevant authority compliance requirements and obligations

Context of and specific resources for assessment

Assessment must ensure

competence is consistently demonstrated over time and over a range and variety of complex tasksprojects and situations

access to required assessment facilities and resources

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of applied projects or learning activities such as planning and implementing training and assessment designing organisations approach to training and assessment services reviewing AQTF compliance and integration with organisational systems and learning frameworks learning system compliance and policy development and review

observation of contextual application of knowledge and skills

oral or written questioning to assess knowledge of organisational learning theory

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBINNA Lead innovative thinking and practice

BSBINN801A Lead innovative thinking and practice

BSBLEDA Lead personal and strategic transformation

BSBLED701A Lead personal and strategic transformation

BSBLEDA Review enterprise elearning systems and solutions implementation

BSBLED704A Review enterprise e-learning systems and solutions implementation

BSBLEDA Develop human capital

BSBLED710A Develop human capital

BSBRELA Develop and cultivate collaborative partnerships and relationships

BSBREL701A Develop and cultivate collaborative partnerships and relationships

PSPHRA Manage performance management system

PSPHR616A Manage performance management system

PSPMNGTA Facilitate knowledge management

PSPMNGT614A Facilitate knowledge management.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Organisational strategic requirements may include:

access and equity principles and practices

available technology and learning systems

business and performance plans

collaborative or partnership arrangements

confidentiality requirements

defined resource parameters

efficiency and effectiveness of supply arrangements with third party suppliers (i.e. procurement arrangements)

ethical standards

existing technology and systems in place to manage performance, customer service, decision support, suppliers, learning, compliance and related activities

goals, objectives, plans, systems and processes at corporate, strategic, operational and other levels of planning

legal and organisational policies, guidelines and requirements

OHS policies, procedures and programs

quality and continuous improvement processes and standards

quality assurance and procedures manuals

recording and reporting procedures

Key stakeholders may include:

customers

learners

instructional designers

instructors

management and staff

peers

public

public agencies, especially regulators

suppliers and learning partners

Organisational learning strategy may include:

identification of personnel responsible for the implementation of the organisational learning strategy

integrated strategic activity or multiple related activities or strategies being conducted for one defined organisation or entity

mechanisms for involving personnel in the decision making and implementation

mechanisms for the introduction of new or modified policies and procedures for an organisation or client

mechanisms to facilitate continuous improvement processes

quality procedures or workflow associated with implementation of learning and assessment strategies

Technological and systems requirements may include:

authoring tools

learning environments

learning management systems

mode and format of content developed by the organisation and its suppliers

mode of teaching (mix of face-to-face and online, blended, computer-based learning, distance)

networks and bandwidth

numbers of users, including concurrent system users

storage and presentation systems including learning content management systems and learning object repositories

Human resources and learning requirements may include:

consistency in training and/or assessment services provided

framework for consultation processes with industry for development of training and/or assessment services

framework under which the provision of training and/or assessment services is conducted

identification of roles and responsibilities of key personnel in an organisation

mechanisms to facilitate continuous improvement within the training and/or assessment organisation

transparency of the training and/or assessment organisation's approach to training and/or assessment services

Accredited courses may include:

courses accredited by a state/territory course accrediting body, which meet the requirements of the AQTF Guidelines for Course Developers

courses resulting in credentials issued by a recognised higher education institution

Compliant learning resources and systems in the context of organisational learning strategy development my include:

accessibility and diversity needs (i.e. W3C)

AQTF Standards for Registered Training Organisations

content storage, discovery, management and access standards and reference models (i.e. ADL Registry, CORDRA, S1000D)

international e-learning standards, specifications and reference models (i.e. SCORM, IEEE, IMS, AICC)

industry standards/benchmarks

OHS requirements

training and/or assessment organisation standards

Assessment methods may include:

analysing portfolios and evidence compiled by the candidate

questioning (for example, computer, oral and written questions)

real work, real time activities (for example, direct observation and third party reports)

reviewing evidence regarding recognition of current competence/skills recognition

structured activities (for example, simulation exercises, demonstration and activity sheets)

Assessment tools may include:

instruments for recording summative assessment outcomes against the requirements of a unit of competency

procedures, information and instructions for the assessor or candidate on use of assessment instruments and assessment conditions

tools for use in assessments such as:

evidence or observation checklists

templates, proformas

profile of acceptable performance measures

specific questions or activities

checklists for the evaluation of work samples

candidate self-assessment materials

Wider operational needs may include:

managing assessment and reporting of outcomes relating to:

compliance

human capital

knowledge

performance

service standards

talent

Learning resources may include:

learning resources and learning materials developed under the Workplace English Language and Literacy (WELL) program

manuals

organisational learning resources

published, commercially available support materials for Training Packages or accredited courses

record or log books

references and texts

National Quality Council 'noted' Training Package support materials such as:

learner or user guides

trainer and facilitator guides

example training programs

case studies

professional development materials

assessment materials

videos, CDs and audio tapes

End-to-end implementation of organisational learning strategy includes:

assessment

delivery

design

development

presentation

reporting and managing activities that span the full supply chain such as quality, procurement, record keeping and administration