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Elements and Performance Criteria

  1. Apply career development standards
  2. Plan for career development services
  3. Implement career development services strategies
  4. Review career development services delivery strategies and plans

Required Skills

Required skills

communication and teamwork skills to

provide advocacy and support for the target group

establish and maintain professional relationships

consult with key stakeholders

literacy skills to read and interpret structurally intricate career development texts and to develop reports which deal with complex ideas and concepts

planning and organising skills to

research career development theories

plan career development services support systems resources and service delivery

keep accurate records and reports

plan and complete own professional development

problemsolving initiative and enterprise skills to

apply appropriate career development theories to meet client needs

analyse the career development needs of a particular client group and to develop strategies for career development

assess career development needs using professional and robust tools

self management and learning skills to

maintain professional standards

comply with legislation codes of practice and organisational policies and procedures

act as a role model in the workplace

refer individuals to other careers development experts

technology skills to use communication technologies electronic and IT support systems

Required knowledge

career development policy and procedures in the given context of application

common patterns of thinking feeling and behaviour and the impact on individual career choices

human psychology and needs in relation to career choices

organisational policies on career development

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

rigour in analysing planning implementing and evaluating career development services

collecting evaluating and using appropriate information when forming career development strategies and related support systems and resources

appreciation of the diverse perspectives individuals can bring to any learning situation or the workplace as a result of their nationality gender ethnicity experience age sexuality or disability

knowledge of organisational policies on career development

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

competence is consistently demonstrated over time and over a range and variety of situations providing career development services to a professional standard

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

completion of applied projects or learning activities such as plans for career development services quality systems to support career development services and implementation plans

direct observation of contextual application of skills when developing quality career development services

oral or written questioning to assess knowledge of common patterns of thinking feeling and behaviour and the affect on individual career choices

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBLEDA Conduct a career development session

BSBLED708A Conduct a career development session

BSBLEDA Identify and communicate trends in career development

BSBLED709A Identify and communicate trends in career development

BSBRELA Develop and cultivate collaborative partnerships and relationships

BSBREL701A Develop and cultivate collaborative partnerships and relationships.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Career development may include:

services intended to assist individuals of any age, and at any point throughout their lives, to make vocational, educational, training and occupational choices and to manage their careers, life, learning and work

Target group may include:

age

career choices

cultural background and needs

employees

employment status/role

level of education achieved

learners/students

learning styles and preferences

literacy and numeracy skills

location

predetermined service user group

skill/competency profile

socioeconomic background

Career development standards may apply to:

career related exploration

choice

implementation

maintenance

opportunity development

planning

preparation

review

Career development standards:

are those competencies or codes set, recognised and authorised by a national body, for instance the Career Industry Council of Australia (CICA); this includes but is not be limited to the Professional Standards for Australian Career Development Practitioners (2006)

Support systems and resources may include:

career information and support materials

communication technologies, such telephones, TTY and email

electronic and information technology

meeting rooms and facilities

physical support services

policies and rules for clients to complete follow-up with contact staff or service providers

Quality career development service may include a mix of physical and electronic means to achieve:

adequate resource needs of the counselling service

capacity to offer a range of choices and advice

careers counselling

compliance with regulatory, professional and organisational standards

effective conflict resolution

identification and removal of any gaps in career counselling services

negotiation, advocacy, enterprising, coaching and mentoring skills

relevance, currency and appropriateness of services provided to individuals

satisfaction of needs associated with a specific context and target group

Effective action planning skills may include:

appropriate session closure

developing contingency plans

exploring options

factoring in time lines

identifying and accessing resources

identifying and addressing barriers

making referrals

planning sub-steps

reinforcing commitment and empowering individuals

Career development counselling may be:

occupation or position specific

general in relation to a number of occupations or an industry

one-off or ongoing

formal or informal

expanding and narrowing choice, or specific to a career choice

Plans may include:

career development plan for an individual or group

operational plan

resource plan

session plan

taking into account the:

needs of target group

resources required to access services (such as access to internet service providers, other technology or transport facilities)

Key stakeholders may include:

associations

Boards/committees of management

employees

employers

government

learners/students

organisational management and staff

private sector organisations/businesses

public sector organisations/agencies, especially regulators

suppliers and learning partners

teachers/trainers

trainees

unions