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Elements and Performance Criteria

  1. Research and confirm career trends
  2. Assess and confirm ongoing career development needs of a target group
  3. Maintain quality of career development services and professional practice

Required Skills

Required skills

analytical skills to interpret structurally intricate career development information and to develop reports which deal with complex ideas and concepts

communication and teamwork skills to

determine key elements of effective networking

identify analyse and model effective consultation and collaboration processes and strategies aimed at achieving shared stakeholder objectives

apply career counselling techniques

planning and organising skills to maintain currency and relevance of information and to maintain quality of services

problemsolving initiative and enterprise skills to

research and identify trends in career development and work contexts

apply verbal visual or tactile work search strategies and skills

assess and confirm ongoing career development needs

resolve security and privacy of data

selfmanagement and learning skills to

maintain professional practice

comply with all policy legislation codes of practice and national standards

maintain privacy and security of client information

review and update career development services

technical skills to access electronic sources of information and to maintain accuracy and relevance of data

Required knowledge

client care counselling techniques and processes in the context of career development services

counselling techniques

diversity and its potential affect on career choices

human psychological development and needs in relation to careers development

organisational guidelines relating to career development

recruitment and selection processes in the context of career development services

research techniques

trend analysis

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

capacity to research current economic labour market employment career and vocational educational and training trends

identification of choices and career development needs for individuals and target groups within a given context

reporting and documenting management of research and career development materials

compliance with all relevant local stateterritory and national legislation policies and practices

knowledge of trend analysis

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

competence is consistently demonstrated over time and over a range and variety of situations identifying and communicating trends in vocational educational and training career pathways

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

applied projects or assessment activities especially related to research and communicating trends in vocational educational and training career pathways

research documentation or portfolio of evidence relating to identifying trends in vocational educational and training career pathways

observation of contextual application of skills in communicating trends in career development

oral or written questioning to assess knowledge of research techniques

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBLEDA Establish career development services

BSBLED707A Establish career development services

BSBLEDA Conduct a career development session

BSBLED708A Conduct a career development session.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Lifespan of careers may include:

duration an individual may be able to do a job or specific work

duration of work - for technological, business, economic or social reasons

opportunities arising from a career option (pathways)

Conducting work search, recruitment and selection processes includes:

access to and a constant review of, physical or electronic sources

showing customers online careers and employment websites and portals established by government or other providers (i.e. employment service agencies)

Worker and employer issues may include:

awards

certified agreements

contract work and self employment

enterprise bargaining

occupational health and safety

terms and conditions

unions

work choices

Quality careers development services may include:

adequate resource needs of the career development service

careers counselling

compliance with regulatory, professional and organisational standards

identification and removal of any gaps in career counselling services

implementation of effective conflict resolution

negotiation, advocacy, enterprising, coaching and mentoring skills

range of choices and advice able to be offered

relevance, currency and appropriateness of services provided to individuals

satisfaction of needs associated with a specific context and target group

Research may include:

evaluations of existing products

focus groups

informal discussions

internet research

interviews

literature reviews

professional communication mechanisms such as physical and electronic journals, professional newsletters, peer networks, subscriptions

questionnaires

workshops

Relevant policy, legislation, professional codes of practice and national standards may include:

competency standards

copyright and privacy laws relating to physical materials and electronic technology

licensing

plagiarism

security of information

Target group may include:

age

career choices

cultural background and needs

employees

employment status/role

learners/students

learning styles and preferences

level of education achieved

literacy and numeracy skills

location

predetermined service user group

skill/competency profile

socioeconomic background

Other means to investigate appropriate care and counselling approaches may include:

direct interviews

investigation of files and records

consultation with stakeholders

contact with previous or other counsellors

peer communication and communities of practice

qualitative and quantitative research

Career development may include:

services intended to assist individuals of any age, and at any point throughout their lives, to make vocational, educational, training and occupational choices and to manage their careers

Major changes and trends encompass local and global causes relating to:

economic

political

social

technological