Elements and Performance Criteria
- Develop coaching strategy
- Research and review need for and role of, coaching within an organisation
- Establish a framework for coaching strategy based on organisational context and needs
- Determine roles, responsibilities and outcomes for key individuals involved in coaching strategy
- Develop timelines for coaching strategy implementation in consultation with stakeholders
- Obtain organisational support for coaching strategy in accordance with organisational procedures
- Prepare for coaching strategy implementation
- Plan coaching program and coaching models to suit coaching strategy and the organisation’s worker and employer issues
- Design induction and training requirements
- Design tools and resources for coaches and trainees
- Analyse legal, regulatory and organisational compliance requirements for coaches
- Establish recruitment processes for coaches and trainees
- Implement coaching strategy
- Monitor and support coaching strategy
- Ensure coaching strategy is implemented consistently with work practices and operational requirements
- Provide coaches with access to professional development and support necessary to acquit their role effectively and efficiently
- Design techniques and practices for resolving differences and problems in coaching relationships
- Monitor coaching relationships to ensure accordance with organisational policies and procedures
- Recognise and acknowledge positive contribution individuals make to coaching activities
- Review and report on coaching strategy
- Collect, analyse and report data on coaching outcomes at individual or group level, in line with organisational context and needs
- Identify and promote ongoing opportunities for coaching in accordance with individual and organisational context and needs
- Evaluate coaching strategy, document findings and present recommendations for improvement to relevant others