Required skills

communication skills to

give and interpret instructions

obtain personal information from clients

explain legal procedures to clients

literacy skills to

follow complex legal procedures related to family law

complete relevant family law documentation

edit and proofread documentation for accuracy and consistency of information

research skills to

locate necessary information from external sources

identify and evaluate status of information

interpersonal skills to participate in meetings between opposing parties in a legal matter

organisational skills to

make arrangements for meetings

receive and despatch documents

numeracy skills to calculate maintenance obligations

technology skills to operate office equipment and common software packages

Required knowledge

scope of job role in the workplace

relevant court processes current legislation legal processes and required documentation as they relate to family law

organisations required policies and procedures for the full range of tasks covered

legal terminology including that specific to family law

family law as applicable to the scope of workplace responsibilities

accepted codes of practice relevant to the workplace including those relating to

privacy and confidentiality

use of company property

duty of care

ethical behaviour

nondiscriminatory practice

conflict of interest

compliance with reasonable direction

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

apply knowledge of the legal and philosophical basis of family law in providing appropriate information and documentation to clients at appropriate stages of the legal process

apply relevant nonlitigious solutions where appropriate

adhere to accepted codes of conduct including those relating to maintaining confidentiality use of company property duty of care ethical behaviour privacy nondiscriminatory practice conflict of interest and compliance with reasonable direction

Context of and specific resources for assessment

Assessment must ensure access to

an actual workplace or simulated environment

appropriate legislation and regulations relevant to family law

workplace manuals and reference materials such as company policies procedural manuals checklists sources of documentation and sample forms

background information on courts their jurisdiction and behavioural requirements

appropriate technology such as computers with relevant software

appropriate texts and people with expert knowledge such as legal practitioners

appropriate legislation and regulations relevant to common legal matters

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this units

analysis of responses to case studies and scenarios

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

observation of role plays

review of marriage dissolution and other relevant documents prepared

evaluation of level of maintenance calculated

oral or written questioning to assess knowledge of legal terminology specific to family law

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Legislation, regulations and policies may include:

Steps involved in marriage dissolution may include:

Client may include:

Legislative and regulatory requirements may relate to:

Organisation's policies and procedures relating to costing documentation may relate to:

Organisation's policies and procedures relating to file documentation and administration may include:

Relevant background documentation may include:

Designated person may include:

Relevant documents may include: