Required skills

communication skills to

give and interpret instructions

obtain personal information from clients

explain legal procedures to clients

literacy skills to

follow complex legal procedures related to civil law

complete relevant documentation

edit and proofread documentation for accuracy and consistency of information

research skills to

locate necessary information from external sources

identify and evaluate status of information

interpersonal skills to participate in meetings between opposing parties in a legal matter

organisational skills to

make arrangements for meetings

receive and despatch documents

technology skills to operate office equipment and common software packages

Required knowledge

limitations of job role as determined by relevant jurisdictions

relevant court processes current legislation legal processes and required documentation as they relate to civil procedure

organisations required policies and procedures for the full range of tasks covered

legal terminology including that specific to civil procedure

civil procedure as applicable to the scope of workplace responsibilities

accepted codes of practice relevant to the workplace including those relating to

privacy and confidentiality

use of company property

duty of care

ethical behaviour

nondiscriminatory practice

conflict of interest

compliance with reasonable direction

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

apply knowledge of civil procedure to relevant legal matters

apply knowledge of alternative dispute resolution purpose of discovery discovery process and associated legal obligations in a manner that conforms to workplace expectations

prepare accurate compliant and complete document lists according to standard legislative procedures and organisations policies and procedures

Context of and specific resources for assessment

Assessment must ensure access to

an actual workplace or simulated environment

appropriate legislation and regulations relevant to civil procedure

workplace manuals and reference materials such as company policies procedural manuals checklists sources of documentation and sample forms

background information on courts their jurisdiction and behavioural requirements

appropriate technology such as computers with relevant software

appropriate texts and people with expert knowledge such as legal practitioners

appropriate legislation and regulations relevant to common legal matters

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledgeThe following examples are appropriate for this units

analysis of responses to case studies and scenarios

observation of role plays

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

review of collated discoverable documents

review of prepared lists of documents involved in the matter

oral or written questioning to assess knowledge of alternative dispute resolution relevant court processes current legislation legal processes and required documentation

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Legislation, regulations and policies may include:

Court personnel may include:

Options to litigation may include:

Steps prior to litigation may include:

Relevant documentation may include:

Designated person may include:

Organisation's policies and procedures may include:

Purpose of discovery may include:

Legal obligations may include:

Administrative tasks may include: