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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Facilitate off site work outcomes
  2. Support off site staff
  3. Manage off site staff performance

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

strategies to facilitate work and provide support for offsite staff

methods for providing feedback and adapting the performance management system so that work outcomes are met

knowledge of legal and ethical requirements for ework

Context of and specific resources for assessment

Assessment must ensure

access to appropriate documentation and resources normally used in the workplace

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of written reports

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Guidance information for assessment

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Role and responsibilities of supervisors of off-site work supervisors may include:

assessing progress

coaching

early identification and handling of problems

flexibility in supervisory practices

focus on quality of work rather than time spent

goal setting

including off-site staff in office meetings, both official and social

off-site visits

management based on outcomes

recruitment and selection

regular feedback

telephone supervision

Off-site work may include:

home-based work where staff members work at home with access to various types of employer equipment, databases and networks

hotelling or hot-desking where employees work out of the office for significant periods of time but can reserve a workspace, for example office or workstation in the organisation's facilities

staff who travel and work in remote locations

telecommuting where employees are physically situated at an alternative workplace such as a home office and continue to carry out their duties

virtual office, which is a remote electronic work station for employees or work station for self-employed workers

Legal and organisational requirements of off-site work may include:

business contents insurance against damage and theft

other insurance e.g. travel

public liability

taxation law

workers compensation for work related injury/accident

Regular meetings may involve:

meeting with mentor/supervisor or with other team members or stakeholders

periodic meetings at the off-site workplace

periodic meetings at the organisation's premises