Required skills

interpersonal skills to communicate and inspire trust and confidence of others and to ensure their cooperation and support

networking skills to ensure support from key groups and individuals for conceptsideasproductsservices

risk management skills to analyse identify and develop mitigation strategies for identified risks

Required knowledge

business ethics and their application

leadership styles and their application

legislation codes and bylaws relevant to the organisations operations

organisation mission purpose and values

organisation objectives plans and strategies

organisational change processes

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

input from a wide range of sources providing evidence in respect to a broad range of activities and application of business ethics

demonstration of personal competence that links to the organisations requirements for managers

effective communication skills and an ability to win commitment to the organisation and its activities

knowledge of leadership styles and their application

knowledge of legislation codes and bylaws relevant to the organisations operations

Context of and specific resources for assessment

Assessment must ensure

access to appropriate documentation and resources normally used in the workplace

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of demonstrated leadership techniques

observation of presentations

review of media and language used when communicating with individuals and groups

evaluation of accountabilities and responsibilitiesassigned to teams

review of documentation outlining personal objectives and work program outcomes

review of professional development activities undertaken to improve self performance and professional competence

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the Advanced Diploma of Management

Expectations of the organisation include:

Incidents may include:

Risk management means:

Accountabilities and responsibilities means:

Positive work environment means: