Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Develop business plan
  2. Monitor performance
  3. Respond to performance data

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

analysis of the strengths and weaknesses of a range of business plans

implementation of a business plan including evaluation of performance against documented indicators in key results areas

knowledge of performance measurement approaches and benchmarking

Context of and specific resources for assessment

Assessment must ensure

access to appropriate documentation and resources normally used in the workplace

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written reportsexamples of business plans and their outcomes

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

oral or written questioning to assess knowledge of options for developing business plans

review of development of performance objectives and measures

review of how business plan was communicated to all relevant parties

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the Advanced Diploma of Management


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Strategic, business and operational plan may include:

previously formulated:

action plan

business goals

competitor analysis

financing arrangements or financial targets

management arrangements and/or personnel requirements

marketing approaches

product or service research or analysis

Key stakeholders may include:

business partners or financiers

customers

shareholders

staff

technical experts or advisers

Performance objectives and measures may relate to:

efficiency measures

input measures such as staff time or dollars allocated

outcomes measures

qualitative indicators such as feedback from customers, effect on the wider market or competitors, staff reports

quantitative indicators, such as numbers produced and sold, turnover, customer satisfaction ranking, lower staff turnover

Business plan includes:

description of the business

business products and services

marketing activity

financial indicators

productivity and performance targets for key result areas such as:

community awareness or branding

environmental impact

governance or management

quality

sales

triple bottom line

workforce

Coaching refers to:

informal on-the-job and off-the-job advice and training to improve performance