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Elements and Performance Criteria

  1. Implement human resource and stakeholder planning activities
  2. Implement staff training and development
  3. Manage the project team and stakeholders

Required Skills

Required skills

planning skills to identify skills required and to allocate project responsibilities to staff

communication and leadership skills to motivate staff convey expectations and ensure outcomes are met

interpersonal skills to resolve conflict

coaching and mentoring skills to boost performance

analytical skills to review project and to identify improvements

Required knowledge

roles and responsibilities in project management

methods for managing and improving performance

HRM legislation methods techniques and tools

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

demonstrated evidence of successfully managing project staff so that outcomes were achieved on multiple complex projects

knowledge of HRM legislation methods techniques and tools

Context of and specific resources for assessment

Assessment must ensure

access to workplace documentation

consideration of feedback from project team and other stakeholders on how human resources were managed

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responses addressing case studies and scenarios which present project human resource management issues and problems

assessment of staff allocated to the project

evaluation of processes used to measure individuals performance against agreed criteria and to overcome shortfalls in performance

evaluation of how procedures for interpersonal communication counselling and conflict resolution were implemented

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the Diploma of Project Management


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by established organisational responses to external influences such as:

accepted work practices

relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and occupational health and safety

workplace bargaining

Staff may be:

external to the organisation, such as consultants, auditors and quality assurance specialists

from within the organisation, such as staff on loan from other projects

HRM methods, techniques and tools may include established organisational responses to:

conflict resolution

HRM forecasts, staffing plans and job descriptions

individual and group competency identification and development

performance monitoring, assessment and reporting

staff recruitment and reallocation