Required skills

planning skills to identify human resource requirements across the program

literacy skills to communicate decisions and to write quality reports

high level leadership skills to inspire trust and confidence in teams managers and stakeholders

communication and interpersonal skills to convey expectations negotiate resolve conflict and motivate performance

problemsolving skills to address HRM issues across the program

coaching and mentoring skills

Required knowledge

human resource management methods techniques and tools

relevant legislation

models of performance management and performance development

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

demonstrated experience in directing human resources across a range of concurrent projects so that project objectives are achieved

knowledge of relevant legislation

Context of and specific resources for assessment

Assessment must ensure

access to workplace HRM documentation

consideration of feedback from project teams and stakeholders as to how human resource management was handled

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance of scope management techniques by the candidate

analysis of responses addressing different project scope management case studies and scenarios

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

observation of demonstrated techniques in performance feedback andor conflict resolution

observation of performance in role plays

review of the measurement of individuals performance against agreed criteria

evaluation of how the staff continuous improvement system was managed

assessment of analysis of individual and team performance and morale levels

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units in the Advanced Diploma of Project Management

Project organisation and structure may be affected by external influences such as:

Staff may:

Human resources management methods, techniques and tools may include:

Development and training may be formal or informal, and may include: