Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

communication and interpersonal skills to establish working relationships with customers supply chain members and internal colleagues

literacy skills to document policies and procedures for supply chain management and to write reports containing complex concepts

leadership skills to coordinate supply chain management policy development and successfully implement those policies

technology skills to use software applicable to managing a supply chain

Required knowledge

identification and overview knowledge of key provisions of relevant legislation from all levels of government that affects business operations codes of practice and national standards such as

consumer protection legislation

contract law

import of goods and services where relevant

sale of goods legislation

Trade Practices Act

organisation policies and procedures related to

business terms and conditions for purchasing tendering and contracting

contracting and tendering

ethical behaviour

purchasing

supply chain management

product knowledge related to goods and services required by the organisation

techniques to establish collaborative relationships

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

implementation of a supply chain management strategy

successful management of a supply chain

evaluation and formulation of recommendations for improvement to supply chain management strategy

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

organisations purchasing strategies and relevant purchasing records

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of documented supply chain management strategies

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

oral or written questioning to assess knowledge

review testimony from team members colleagues supervisors or managers

review of authenticated documents from the workplace or training environment

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other purchasing units

Supply chain management refers to:

Supporting business processes may include:

Support may include:

Demand chain management is:

Improvements in the supply chain may include: