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Elements and Performance Criteria

  1. Conduct a records survey
  2. Undertake disposal actions
  3. Maintain control of records
  4. Transfer records
  5. Destroy records

Required Skills

Required skills

communication skills to explain and clarify procedures and to consult with users of a records or business system

literacy skills to read and interpret nature of record content

problemsolving and analysis skills to interpret and apply rules affecting disposal of records

selfmanagement skills to accurately record metadata

Required knowledge

key provisions of relevant legislation from all forms of government regulations standards and documentation that may affect aspects of business operations such as

AS AGLS Metadata element set

AS Work process analysis for recordkeeping

AS ISO Records management

AS ISO Information and documentation Records management processes Metadata for records Principles

Australian Stock ExchangeASX Principles of Good Corporate Governance

ethical principles

codes of practice

privacy and freedom of information

archives and records legislation

occupational health and safety

general principles and processes of records management and records management systems such as

systems of control

records continuum theory

mandate and ownership of business process

organisational business functions structure and culture

organisational policies strategies and procedures and tools particularly those relating to description disposal and storage of records

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

assessing records to identify disposal status

recording and controlling processes as part of a disposal program

knowledge of relevant legislation regulations standards

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated work environment

access to office equipment and resources

access to examples of records recordkeeping systems and policies

access to workplace reference materials such as procedural manuals and company policies

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of authenticated documents from the workplace or training environment

oral or written questioning to assess knowledge of general principles and processes of recordkeeping systems

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

administration units

other knowledge management units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Informing users may include:

access to staff meetings

email

legal or regulatory requirement

minute or memorandum

noticeboards

organisation-wide publications

personal visit

phone call

Users may include:

action officer

external organisation

manager of an operational area or section

more experienced colleague or someone familiar with the area

supervisor

Business or records systems may include:

archival control systems

business systems

cash register-based systems

characteristics relating to:

aggregations

context

entities

metadata

current business or records systems

electronic records and document management system (ERDMS )

informal

paper-based accumulation and card systems

PC-based accounting systems, employee and tax records systems

proprietary recordkeeping package

storage facilities systems

Records may include:

different stages of use:

active

archival

digital:

remote drives

servers

CDs

DVDs

imaging systems

PC-based applications

mainframe

physical:

audio-visual or multimedia

graphic

microform

paper-based (acid free or multiple copies

variety of sources:

already in the custody of the organisation

in the process of being transferred between organisations

Records survey may be undertaken to:

add to corporate memory

analyse functions of authorities

aid disaster recovery and critical records planning

identify discovery order

respond to Freedom of Information request

gather general statistics

identify records regularly required for transfer

locate time expired records

prepare retention and disposal schedules

respond to a requirement for repository or storage planning

review a variety of business or records systems

transfer or destroy records

respond to a user satisfaction survey

Identifying and assessing records may include:

applying criteria for vital records, to which specific criteria apply, or which document:

legal liabilities

ownership rights or entitlements

policy records/precedent decisions

rights or entitlements of individuals

consulting identifying documentation found in:

databases

lists

notes about the records

proforma

consulting retention and disposal schedules which may be:

continuing

functional

general

multiple

one-time

single

environmental context - business environments, community expectations, governance frameworks, legislative and regulatory mandates or relevant recordkeeping principles and standards

identifying:

access restrictions

any extenuating impediments to the destruction

how information is likely to be presented and manipulated

how information is to be retrieved

how many people will need to retrieve the information

what information is needed

Formats may include:

audio-visual or multimedia formats

electronic

graphic

mainframe

microform

paper-based (acid free or multiple copies)

PC-based applications

Data about records may include:

documentation relating to:

authenticity

integrity

reliability

social or business activities

useability

record's:

arrangement

condition

creator

date range

format

frequency of use

function

location

owner

quantity

series title

whether or not data has been captured into a business or records system

whether or not there is a retention and disposal schedule

Disposal status may include:

disposal actions

records requiring sentencing or review

records requiring appraisal (where no disposal authority exists)

Approval may include permission for transfer of archival records from:

archival authority

own organisation

receiving organisation

Disposal may be:

outsourced

undertaken by movement, permanent transfer, loan or destruction

undertaken by the organisation

Storing records may include:

digital:

remote drives

servers

CDs

imaging systems

physical:

centralised or decentralised

commercial storage service or government repository

in-house or outsourced

microform

offline or off-site

Transfer may include:

copying or downloading from one medium to another

flagging electronic records for offline storage

migrating from one database to another

movement between organisations

placing paper, microform, audio-visual or multimedia records into boxes

Identifying documentation may include:

recording old and new unique identifiers found in:

business or record system

records themselves

documentation accompanying the records

preparing records of transfer which include:

approving officer

dates

destination

locations

method to be used

originating organisation

range of record unique identifiers

titles

who undertook the transfer