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Elements and Performance Criteria

  1. Locate the function in its organisational and regulatory context
  2. Review existing recordkeeping practices for the function
  3. Document the function's record requirements

Required Skills

Required skills

communication and negotiation skills to explain complex relationships and processes effectively to users and management and to consult with relevant stakeholders

information management skills to analyse and synthesise documentation verbally delivered information and observed behaviours

literacy skills to prepare compile and write complex documents and reports and to document complex relationships and processes

problemsolving skills to solve recordkeeping problems

Required knowledge

key provisions of relevant legislation from all forms of government regulations standards and documentation that may affect aspects of business operations such as

AS AGLS Metadata element set

AS Work process analysis for recordkeeping

AS ISO Records management

AS ISO Information and documentation Records management processes Metadata for records Principles

ASNZS Risk management

Australian Stock ExchangeASX Principles of Good Corporate Governance

ethical principles

codes of practice

archives and records legislation

privacy and freedom of information

occupational health and safety

general principles and processes of records management and records management systems such as

systems of control

records continuum theory

mandate and ownership of business process

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

reporting on the recordkeeping requirements of business functions

knowledge of general principles and processes of records management and records management systems

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to examples of records recordkeeping systems and policies

access to office equipment and resources

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment of written reports on business function recordkeeping requirements

demonstration of research undertaken to gather information on the legal social regulatory and organisational environment and analysis of existing recordkeeping practices

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations on records requirements for a function

oral or written questioning to assess knowledge and understanding

review of authenticated documents from the workplace or training environment

review of testimony from team members colleagues supervisors or managers

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

administration units

other knowledge management units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business functions may include:

core business activities

operational activities

support activities (e.g. financial, personnel and asset management)

Existing documentation may include:

documents outlining responsibilities for recordkeeping

documents pertaining to risk management activities

existing records requirements for business functions

functional analysis or representation of the organisation

organisation's recordkeeping policy

Metadata may include:

classification data (access, functional, disposal status)

creating context data

indexing and retrieval data

unique identifiers and other registration data