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Elements and Performance Criteria

Required Skills

Required skills

communication skills to communicate with people from a range of backgrounds and with a range of abilities

informationmanagement skills to source obtain and share relevant documents

interpersonal skills to support others to raise WHS issues

literacy and verbal skills to consult on present and progress WHS issues

Required knowledge

organisational WHS policies procedures processes and systems

relevant commonwealth and state or territory WHS Acts regulations codes of practice standards and guidance material and other relevant publications

roles and responsibilities of WHS personnel

workplace information management procedures processes and systems

workplace procedures communication channels and methods for information sourcing and sharing

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

taking appropriate actions to remove barriers to communication and consultation processes

supporting others to raise relevant WHS issues

knowledge of relevant WHS Acts regulations codes of practice standards policies and procedures

Context of and specific resources for assessment

Assessment must ensure access to

relevant information on compliance requirements such as

organisational policies standard operating procedures procedures and plans

relevant Acts regulations codes of practice licensing requirements and standards

relevant internal and external WHS data files

appropriate office equipment and resources

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of applying WHS legislation when consulting with people in the workplace on WHS issues

direct questioning combined with review of portfolios of evidence and thirdparty reports of onthejob performance by the candidate

direct questioning combined with review of portfolios of evidence and third-party reports of onthejob performance by the candidate

oral or written questioning to assess knowledge of roles and responsibilities of WHS personnel

review of records of meeting where WHS issues are raised and discussed

evaluation of communication with others about the outcomes of WHS issues raised

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other BSB WHS units

other BSB07 WHS units.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

WHS consultation and participation processes may include:	arrangements to meet workplace consultation obligations specified in relevant commonwealth and state or territory WHS legislation, including: WHS and other consultative and planning committees health and safety representatives worker, supervisor, person conducting business or undertaking (PCBU) or their officer’s involvement in WHS activities, such as inspections and audits procedures for reporting hazards, raising awareness and addressing WHS issues worker and work team meetings formal and informal processes in place for the exchange of information and views on WHS hazards, risks and risk controls informing workers and other stakeholders of WHS matters seeking input and offering the opportunity for stakeholders to participate in decisions that may impact on WHS.
Barriers to consultation may include:	contractual arrangements cultural differences arising from ethnic diversity discriminatory, coercive and misleading conduct geographic dispersal of workers inadequate access to technology or information ineffective dispute-resolution procedures and processes lack of a systematic approach to managing WHS lack of support from key management personnel language, literacy and numeracy levels of the workforce remote locations or work sites shift work and rostering arrangements specific needs of workers not addressed timing of information provision unrealistic timeframes worker disabilities workplace culture related to WHS workplace organisational structures.
Individuals and parties may include:	contractors and subcontractors duty holders as specified in WHS Acts: PCBUs or their officers workers other persons at a workplace health and safety committees health and safety representatives self unions WHS entry permit holders WHS inspectors WHS regulators.
Sources of WHS information may include:	audits Australian and international standards first aid records hazard, incident and investigation reports industry bodies and groups legislation, standards, manufacturer manuals and specifications available at the workplace minutes of meetings from incident investigations other manufacturer manuals and specifications regulatory authorities (for Acts, regulations and codes of practice) reports safety data sheets (SDS) and registers unions websites, journals and newsletters WHS professional bodies WHS specialists workplace inspections.
Tools and techniques may include:	examination of relevant information formal or informal meetings hazard identification checklists interviews with workers job and systems analysis plant and equipment maintenance records reviews of: investigation reports registers of hazardous chemicals and dangerous goods reported hazards and incidents WHS records SDS surveys and suggestion boxes worker concerns communicated through a hazard reporting system workplace processes, such as walk-through inspections and surveys.
Communication methods may include:	audit and inspection records emails, memos and other agreed forms of communication individual and team meetings noticeboards presentations risk registers signs using interpreters and translators verbal briefings.