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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Negotiate off site working arrangements
  2. Organise off site work environment
  3. Plan off-site work schedules
  4. Complete off-site work
  5. Monitor and improve off-site work performance

Required Skills

Required skills

literacy skills to read and understand the organisations procedures own work goals and objectives

planning skills to organise work priorities and arrangements

problemsolving skills to solve routine problems

communication skills to negotiate ework agreement

numeracy skills to negotiate salary

selfmanagement skills to maintain motivation and to seek assistance

technology skills to select appropriate equipment

Required knowledge

key provisions of relevant legislation from all levels of government that may affect aspects of business operations such as

antidiscrimination legislation

ethical principles

codes of practice

privacy laws

OHS

ethical and security issues relating to offsite ework

organisational policy and procedures

roles and responsibilities of offsite worker supervisors and the organisation

barriers to successful offsite working

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

implementing offsite working arrangements

knowledge of ethical and security issues relating to offsite ework

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

examples of offsite working arrangements

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

analysis of responses to case studies and scenarios

demonstration of techniques

oral or written questioning to assess knowledge of roles and responsibilities of offsite worker

review of evaluation of offsite work processes and systems for their usefulness in assisting work outcomes and recommendations made for improvement

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other workplace effectiveness units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legal and ethical issues relating to off-site work may include:

business contents insurance against damage and theft

public liability

taxation law

workers compensation for work related injury/accident

Employment conditions and agreement may include:

core office hours at given site/s so customers and staff know where to contact you

employer reimbursement and/or maintenance of employee's equipment

ensuring confidentiality of all work

ensuring protection of intellectual property

formal written e-work agreement

obeying software licensing laws

OHS

overtime arrangements

performance management/appraisal

performance monitoring

protecting employer's records

reasonable notice of supervisor visits to the e-worker's work site

right to inspect e-worker's work site

right to terminate e-work agreement

salary and benefits

security of information

taxation

use of employee's own equipment

use of employer's equipment

Equipment and technology requirements for off-site work may include:

access to business computer/network

consumables

e-worker's own equipment and software

network interface equipment

powerful computers, high speed modems, technical help line

remote access hardware

remote access software

technical support in case of hardware failure

using equipment, computer, software and data supplied by the business (company assets)

Supervisory and performance management arrangements may include:

assessing progress

early identification and handling of problems

flexibility in supervisory practices

focus on quality of work rather than time spent

goal setting

including e-staff in office meetings, both official and social

management based on outcomes

regular feedback

remote-site visits

telephone supervision

Safe, effective off-site work environment may include:

accommodation for separate phone line/s if necessary for open data link, facsimile etc.

adequate lighting

ample electrical outlets

arrangements for family commitments

dedicated room or quiet area

ergonomically appropriate desks and chairs

safe deployment of electrical cords to avoid tripping, falling