Required skills

communication skills to receive analyse and report on feedback

literacy skills to interpret written and verbal information about workplace requirements

organisational skills to set and achieve priorities

Required knowledge

principles and techniques involved in the management and organisation of

performance measurement

personal behaviour selfawareness and personality traits identification

personal development plan

personal goal setting

time management

management development opportunities and options for self

organisations policies plans and procedures

types of learning styles and how they relate to the individual

types of work methods and practices that can improve personal performance

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

systems and processes electronic or paperbased used to organise and prioritise tasks which show how work is managed

personal development plan with career objectives and an action plan

Context of and specific resources for assessment

Assessment must ensure

access to appropriate documentation and resources normally used in the workplace

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations

oral or written questioning to asses knowledge of work methods and practices that can improve personal performance

review of personal work goals plans and activities

evaluation of worklife balance

review of documentation assessing personal knowledge and skills against competency standards

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other units from the Diploma of Management

Own responsibilities and accountabilities may include:

Technology may include:

Competency standards may include:

Clients and colleagues may be:

Development opportunities may include: