Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

negotiation skills

selfawareness and self management skills

Required knowledge

composition of the workforce including

age

gender

cultural background

relevant legislation codes of practice and national standards in the areas of sexual harassment equal opportunity industrial relations and disability

role and responsibilities of established bodies that cover discrimination such as

human rights and equal opportunity commissionstribunals

industrial relations commissionstribunals

disability discrimination agencies

national and international agencies that could provide information such as legal advice

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

demonstrated evidence of actively working to promote equality of opportunity and representation within the workplace and the union including reviewing policies and developing strategies to promote equality of opportunity and fair treatment for all workers

knowledge of relevant legislation codes of practice and national standards in the areas of sexual harassment equal opportunity industrial relations and disability

Context of and specific resources for assessment

Assessment must ensure

access to workplace and union documents

examples from work with union members

support from union officials

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of demonstrated techniques in challenging discrimination

observation of performance in role plays

observation of presentations

oral or written questioning to assess knowledge of the roles and responsibilities of established bodies that cover discrimination

assessment of action taken to extinguish discriminatory language and behaviour

review of documentation outlining reasonable adjustments to workplaces equipment and procedures

review of recommendations made to policies to promote equality and fair treatment

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other workplace relations units

Choices, identity and beliefs of others may include:

Sources of information and support may include:

Reasonable adjustments are:

Union procedures could include: