Elements and Performance Criteria
- Communicate and implement organisation’s employee relations policies and procedures
- Source and disseminate relevant legislation, agreements, policies and procedures to relevant persons and groups
- Implement agreements, policies and procedures according to site, enterprise and statutory requirements
- Support workplace strategies to effectively communicate with relevant persons and groups on employee relations
- Promote the organisation’s employee relations procedures to relevant persons and groups
- Represent the organisation appropriately in discussions with key stakeholders
- Assist in minimising industrial relations conflict
- Monitor the implementation of industrial relations policies and procedures
- Process documentation and report to management and other relevant parties about potential industrial relations conflicts
- Support managers to contain industrial relations conflicts and deal with grievances and disputes, within limits of own authority
- Work with employees to resolve personal grievances and prevent escalation of industrial relations conflicts
- Work under supervision to source specialist industrial relations expertise
- Enhance employee relations
- Trial and implement strategies to monitor the implementation of the organisation’s employee relations policies and procedures
- Implement strategies to facilitate feedback on the industrial climate
- Implement strategies to strengthen relationships with relevant persons and groups
- Provide information and feedback to management on employee relations
- Provide information and advice to relevant persons and groups