Elements and Performance Criteria
- Undertake adequate preparation to represent the client in court
- Demonstrate correct knowledge of the different court types and relevant procedures and etiquette
- Follow appropriate court preparation procedures and format in line with organisation requirements
- Ensure negotiations with the client have occurred prior to court appearance
- Ensure liaison with, and appropriate briefing of, solicitor occurs prior to court appearance where appropriate
- Check appropriate files and relevant paperwork and update for accuracy prior to court appearance
- Deliver relevant and appropriate legal notice/s with adequate time allowed prior to court appearance
- Follow appropriate processes and organisation policies for successful representation of the client in court
- Observe appropriate court dress and grooming codes
- Demonstrate knowledge of and observe appropriate court etiquette
- Allocate adequate time for court appearance
- Undertake additional briefing with solicitor where appropriate
- Maintain personal composure and professional attitude
- Ensure relevant paperwork, files and documentation are up to date, errors corrected and well organised
- Answer questions and present facts clearly, concisely, confidently and accurately
- Carry out appropriate procedures for reporting, debriefing and follow up action/s from court appearance
- Prepare accurate records, reporting and file updates, as required and resulting from the court appearance
- Undertake appropriate debriefing with colleagues, supervisor and/or solicitor
- Establish with solicitor and/or supervisor / colleagues, a process for monitoring the action, during the period of adjustment following the court appearance