This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Relevance of legal system to service delivery policy

Theories of delivery for the specific sector of work

Relevant organisation policies and guidelines as they relate to application of legislation

Essential skills

It is critical that the candidate demonstrate the ability to

Effectively represent the organisation in court including appropriate application of organisation procedures and relevant legislation

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Provide examples of application of legislation in serviceprogram delivery

Adapt organisation policy to ensure application of legislation

Provide relevant and regularly updated information to workers and service users about relevant legislation

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is to be assessed in the workplace

Consistency in performance should consider requirements of the workplace for effective representation of the organisation in court or tribunal

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to appropriate workplace where assessment can take place

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Court or tribunal may include:

Court requirements may include current details such as:

Relevant paper work may include:

Reports completed after a hearing may include:

Follow up action/s and procedures from court or tribunal appearance may include:

Relevant legislation may include, where it exists:

Information about legislation will include: