This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Appropriate practices to enhance sustainability in the work context in particular through efficient use of resources

Manufacturers guidelines for particular equipment

Organisation equipment ordering and recording systems

Organisation financial policies and procedures

Organisation occupational health and safety policies

Organisation reporting procedures

Essential skills

It is critical that the candidate demonstrate the ability to

Complete documentation as required by organisationservice

Demonstrate competency across the full range of equipment that the worker would be expected to use

Follow relevant policies guidelines and procedures of the organisation relating to administrative duties

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply language competence required to fulfil the procedures of the organisation service and according to the support available in the workplace

oral communication skills range from listening to instructions or short presentations on workplace equipment asking questions to clarify points or issues to providing information to others

language used may be English or a community language

Apply literacy competence required to fulfil the procedures of the organisationservice and according to the support available in the workplace

writing skills may range from the need to fill out a simple form to completion of a short client report

reading skills may range from understanding safety signs to reading instructions on how to use equipment

Apply numeracy competence required to fulfil the procedures of the organisation service and according to support available

numeracy tasks may range from the need to count supplies to recording information on an organisations formNote support may be provided from within the organisation eg supervisor or outside the organisation eg consultant

numeracy tasks may range from the need to count supplies to recording information on an organisation's form
Note: support may be provided from within the organisation e.g. supervisor or outside the organisation e.g. consultant

Communicate with team members and management

Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues including appropriate practices to ensure efficient use of resources

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditionsThis may include the use of languages other than English and alternative communication systems

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
This may include the use of languages other than English and alternative communication systems

Assessment must include the normal range of workplace situations

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include

access to appropriate workplace where assessment can take place or simulation of realistic workplace setting for assessment

Method of assessment

Assessment may include observation questioning and evidence gathered from the workplace environment

Workplace evidence can include testimonials portfolios or completed workplace records documentation

Equipment may include:

Relevant documentation and records may include:

Administrative records may include:

Reports may be: