Elements and Performance Criteria
- Elements define the essential outcomes
- Performance criteria specify the performance needed to demonstrate achievement of the element
- Prepare to represent organisation in court or tribunal
- Follow appropriate court or tribunal preparation procedures and format in line with organisation requirements
- Negotiate with client prior to court or tribunal appearance
- Liaise with, and brief solicitor prior to court or tribunal appearance in accordance with role and organisation requirements
- Prepare relevant paper work prior to court or tribunal appearance and ensure it is up to date
- Assess each case and determine whether the organisation can lodge an application for a hearing
- Deliver relevant and appropriate legal notice/s with adequate time allowed prior to court or tribunal appearance
- Represent organisation in court or tribunal
- Observe appropriate court or tribunal dress, grooming and etiquette codes
- Undertake additional briefing with solicitor as necessary
- Finalise relevant documentation including procedures and protocols required to prepare case for presentation
- Answer questions and articulate facts clearly, concisely, confidently and accurately
- Maintain effective negotiations and briefing with the client and the solicitor throughout the court or tribunal process in accordance with role and organisation requirements
- Follow up actions from court appearance or tribunal hearing
- Prepare accurate records, reporting and file updates, as required and resulting from the court appearance or tribunal hearing
- Undertake appropriate debriefing with colleagues, supervisor and solicitor
- Establish a process for monitoring the action following the court or tribunal appearance
- Notify appropriate stakeholders of any intention to withdraw, adjourn or relist case
- Follow up actions resulting from the hearing
- Use the procedure for resolving specific issues