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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Elements define the essential outcomes
  2. Performance criteria specify the performance needed to demonstrate achievement of the element
  3. Obtain, analyse and document information
  4. Work with stakeholders to develop strategies to address identified needs
  5. Advocate for and facilitate the implementation of strategies developed to address the rights and interests of clients
  6. Contribute to service improvements
  7. Advocate to improve coordination between services
  8. Evaluate outcomes